Privacy Policy

About this website

The purpose of this website is to provide energy and property related information and other services as undertaken by D & A Energy Consultants Ltd.

Information we collect and process about individuals.

We only store data that is necessary and relevant to the services provided by our company.

Any processing of your data is only collected to provide or perform the services you have requested.

We may collect and process personal information from individuals:

The information collected includes your name, telephone number and email address together with other personal information that you may provide at the time of your website enquiry.

Applicability

This Policy applies only to your use of this website, which may contain links to other websites. We have no control over how your data is collected, stored, or used by other websites and we advise you to check the policies of any such websites before providing any data to them.

Why we collect your personal data

We need to collect some personal data from you so that we can provide you with the services you have requested by completing the order/enquiry form on this website. The information that we collect is essential for us to be able to carry out the services that you require from us effectively. We will not collect any personal data that we do not need to provide these services to you.

What we do with your personal data

We will use your data to provide you with information and costs about the services we provide.

We do not share your personal details with unaffiliated groups without your explicit permission. We may share some of your personal information with certain groups, e.g. affiliated third parties and contractors for the sole purpose of helping us provide our services to you.

When you provide D & A Energy Consultants Ltd with your personal information, we take steps to ensure that your information is treated securely. Whilst we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us across the internet and you do so at your own risk.

Where your data is stored and how long we keep your personal data.

The data that we collect from you via this website is stored on servers which are hosted in a secure location in the UK. We do not store or process individuals’ data outside of the European Economic Area (“EEA”).

D & A Energy Consultants Ltd retain any personal information you have provided through this website for as long as is needed to provide you with an appropriate level of service, or until you request that it is deleted. Our lawful basis for processing your personal data.

When you register on this website and we collect your personal data, our lawful basis for processing your data will be our “Legitimate Interest” in providing you with information and/or services that you have requested by sending an enquiry to us via this website.

Submitting registration information

The site registration forms/text facility requires you to supply contact information: your name, telephone number, and email address. By submitting the registration information via this website, you agree that:

D & A Energy Consultants Ltd can use this information to service your requirements and contact you.

If you send an enquiry via this website, we will keep a record of that correspondence.

This website also includes Contact Us forms where you specify your preferred method of contact, whether this constitutes a registration will depend upon the further details that you provide.

Your rights

You have the right:

To be informed about our collection and use of personal information
To access your personal information
To correct your personal information
To ask us to delete your personal information unless we are obliged to retain it for other legal reasons
To restrict or object to the processing or use of your personal information
To report to a supervisory authority about the use of your personal information
If you believe that the personal data we hold about you is incorrect you have the right to request in writing a copy of this data, free of charge, and have it corrected, restricted or deleted. If you wish to complain about the way we handle your personal data you can contact us to have the matter investigated. If you are not satisfied with our response or you believe that we are not processing your personal data in accordance with the law you have the right to complain to the Information Commissioners Office.

What information is automatically collected when you visit this site?

When you browse on this site your e-mail address is not automatically collected but our server may automatically gather and store the following information about your visit:

Your IP address
The type of browser and operating system used to access our site.
The pages you visit.
The date and time of your visit.

We analyse our website logs to constantly improve the value of the materials available on this website.

Our website logs are not personally identifiable, and we make no attempt to link them with the individuals who browse the site. We use your IP address to help diagnose problems with our server, and to administer our website. An IP address only provides information about who your Internet service provider is. It cannot be used to personally identify you.

Cookie Policy

Cookies are files created by websites you visit. They make your online experience easier by saving browsing information, remembering your site preferences, and provide you with locally relevant content.

Cookies store user information for the purposes of distinguishing your browser from a previous visitor.

This website uses (Google Analytics) cookies, allowing us to improve our website. By using our website, you consent to the use of cookies. Cookies do not store or pass any personal data from this website.

Changes to this Privacy Policy

We may make changes to this policy from time to time. If we do, we will post the changes on this page.

We recommend that you check this policy regularly. If the changes are significant, we may also inform registered users of these changes by email.

Contacting us about this website

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact:

D & A Energy Consultants Ltd

Email: info@daw-epc.co.uk

Telephone: 07983 084 537/07821 604 850

Co Reg No: 09217169

Privacy statement provided by D & Energy Consultants Ltd. Version 2.2021